DIGITAL DOWNLOADS

Refund policy.

Digital downloads are non-refundable, except where required by law.

Please listen to the previews and check the file formats and pack contents before purchasing. We do not offer change-of-mind refunds once downloading has begun with your express consent and acknowledgement that you lose your right of withdrawal.

Immediate delivery and your withdrawal right.

For EU consumers, the usual 14-day withdrawal right for digital content ends when downloading begins, provided you have expressly agreed to immediate delivery, acknowledged the loss of that right, and received confirmation of your agreement.

Your statutory rights remain.

This policy does not remove your rights if the files are faulty, are not supplied, or do not match their description. Depending on the circumstances and applicable law, you may be entitled to a remedy, price reduction, or refund.

Having trouble downloading?

Try the download recovery page to receive another access email at the address used for your purchase.

For help with missing or faulty files, contact support@streamersoundpacks.com with your purchase email, pack name, and a description of the issue.